Nutritional products are only shipped within the United States of America.
For international orders please see our International Distributors page to learn how to order from your country.
Nutritional products are shipped from Douglas Laboratories warehouses in Pittsburgh, Pennsylvania.
Douglas Laboratories ships via UPS daily. Delivery can be expected within 3-5 days of shipping from their facilities. All orders processed by 3 PM EST will ship the same day.
Shipping is free for all Douglas Laboratories product orders over $300.00. For orders under $300.00, there is a $10.00 shipping fee. The free shipping (for order over $300.00) applies to Douglas Laboratories labeled product orders only. Their computerized shipping service ensures your orders are delivered quickly, efficiently and economically. Their shipping system's up-to-the-minute tracking of every package leaving their warehouse eliminates unnecessary delays.
- No PO Boxes – a physical address is required for delivery.
Overnight and other expedited delivery services are available for an additional charge. Please Contact Us if you are requesting expedited delivery services.
Return Policy for Nutritional Products
Due to FDA cGMP’s Final Rule (21 CFR 111), which is a Federal Guideline, and to be congruent with the return policy of Douglas Laboratories the return policy of Your Hormones, Inc. is as follows:
In keeping with our quality commitment, our return policy requires that the customer notify Your Hormones and request a "Return of Good Authorization" for unopened bottles within 48 hours of receipt of the product. Upon approval, returns must be shipped to the designated facility within 48 hours. All returns are subject to a 25% restocking charge and cost of return shipping.
Opened bottles can not be returned.
Please Contact Us if you have any additional questions.
Return Policy for eBooks, Presentations & other Downloadable Products
Your Hormones, Inc. strictly adheres to a No Refund – No Exchange download policy for downloadable products such as eBooks, Presentations, and other downloadable products.